Reach utilizes Nudge Theory to make a difference to someone's learning experience through the delivery of timely support actions.
Delivering feedback when it's most meaningful and making resources easy to access result in more people taking action.
Powered by data, smart nudges can help improve learning behaviour through timely, contextually relevant prompts.
Providing frequent nudges about specific tasks in a course, students will be able to quickly adjust their learning progressively.
Reach nudges are informed by data. Harness your learning data to generate personas or set "If this, then that" rules.
Use Reach's matrix builder to pinpoint exactly how you want to generate your personas. Working out what a learner's personal needs are based on data allows you to be precise in timing and targeting when delivering feedback, content or support.
Calculating personas, on a nightly basis, makes sure that the messaging, feedback and support is being powered by relevant data.
If you would prefer not to use personas, the threshold options provide an alternative approach to calculate what information should be sent to which learner. Upload via CSV, or pull in via integration and use the matrix builder to construct your "If this, then that" rules.
Distribute messaging, feedback and support via a range of channels including Email, SMS, Slack and Push.
There are many different usecases where Reach could add value. Here are a couple to help illustrate where Reach can help.
Online course communication
Improve the experience of students through the delivery of timely, personalized and actionable feedback throughout their participation in an online course.
IoT intervention strategy
Using data gathered from employees as they are doing their job, create a multi-step intervention strategy. The first time something happens, send appropriate training, the second time notify a line manager and so on.
Delivery of adaptive content
Delivery of follow on, personalized, content based on a learner's experience so far making sure they are getting what is needed, when they need it.
Deliver just-in-time training
Working with simulations or IoT enabled devices, track and issue training, as it's needed, based on real-time data gathered as people do their job.
Schedule cohort announcements in advance and track engagement. Scheduled by date or relative timing (e.g. “1 week after completing a Level”).
Automate timely support actions
Providing personalized, timely, actionable support actions to those learning and training, as they need it, can make a big difference to the learning experience.